Guiding Principles
Unforgettable quality moments
Mission & Guiding Principles
We aim to bring you unforgettable moments by providing quality and relaxing accommodation that exceeds all your expectations.
- Guiding principles:
Product excellence: A family of hotels with classy design and thoughtful details. And have we mentioned the food? Yes, it’s delicious. We always strive to ensure the highest quality. - Premium Customer Service:
Amazing, friendly and personalized hospitality. Our daily mission: to always provide you with exceptional service and a memorable experience. You can then reward us with the best of gifts: your return. - Building the best teams:
SANA Hotels is always on the lookout for talented professionals. We nurture them and help them evolve. This provides both individual and collective well-being.
Concept
The perfect solutions to experience unique sensations
Choose Smart. Choose SANA Hotels. SANA Hotels offers the perfect solution for those looking to experience unique sensations. More than a hotel chain, SANA Hotels is a set of exclusive concepts, a sensory project where each hotel has its own distinctive personality, nuances, flavours and character. If everybody is different, why must all hotels be the same?
We know our clients All SANA hotels have a distinct and striking personality. Just like each of their customers: fashionable, trendy, classic, urban, relaxed or sophisticated. There is always a SANA Hotel that suits you.
Preferred Hotels
PREFERRED HOTELS & RESORTS
Preferred has several collections of exquisite, elegant, and inspiring hotels representing the highest levels of luxury, life, and style, being one of them L.V.X.
O Myriad by SANA e o EPIC SANA Marquês are the two SANA Group units that are part of this exclusive collection.
View MoreRelais & Châteaux
RELAIS & CHÂTEAUX
Relais & Châteaux, is an association of unique hotels and restaurants throughout the world, who are passionate about their craft and deeply committed to forging warm, lasting relationships with their guests.
View MoreInnovation
ON THE FOREFRONT OF INNOVATION
SANA GROUP
At SANA we strive to assure continuous technological updates and innovations at all of our facilities and in our business systems. Digital processes are increasingly significant in our client experiences.
We have replaced paper with digital resources and communication equipment. Not only are we going digital in our communications, but also by launching an innovative hotel concept, EVOLUTION Hotels and the web app SAN.IA, SANA’s Intelligent Assistant, present in all hotels in Portugal.
The focus on going digital has allowed to remain driven and continue to grow in the field of innovation.
View MoreSustainability
TOGETHER FOR A BETTER TOMORROW
OUR MAIN OBJECTIVES
Sustainability is the responsibility to conserve natural resources and protect global ecosystems, to support health and well-being, now and in the future.
As a part of SANA DNA, caring and being responsible in business have always been part of our values. We perceive sustainability in our properties in accordance with our company values of Quality, Reliability, and Care in the most responsible, resourceful, and sustainable way possible.
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